The ÿմapp (MHI) handles public grievances related to specific Central Public Sector Enterprises (CPSEs) and Autonomous Bodies only.
1. Public Grievances Related to CPSEs / Autonomous Bodies
CPSEs
- Andrew Yule and Company Ltd.
- Bridge & Roof Co. (India) Ltd.
- Cement Corporation of India Ltd.
- Engineering Projects (India) Ltd.
- Heavy Engineering Corporation Ltd.
- Hindustan Salts Ltd.
- Sambhar Salts Ltd.
- Instrumentation Ltd.
- The Braithwaite, Burn & Jessop Construction Co. Ltd.
- Bharat Heavy Electricals Ltd. (BHEL)
- HMT Ltd.
- HMT International Ltd.
- HMT Machine Tools Ltd.
- NEPA Ltd.
- Rajasthan Electronics & Instruments Ltd. (REIL)
- Richardson & Cruddas (1972) Ltd.
Autonomous Bodies
- Automotive Research Association of India (ARAI)
- Central Manufacturing Technology Institute (CMTI)
- Fluid Control Research Institute (FCRI)
- NATRIP (NAB)
2. Scope of Public Grievances under MHI
Only grievances related to the above CPSEs and Autonomous Bodies fall under the purview of the ÿմapp.
No other private or government companies are covered under MHI for grievance redressal.
3. CPSEs Under Liquidation (Sub-Judice Cases)
- Reyrolle Burn Ltd. (RBL)
- Tyre Corporation of India Ltd. (TCIL)
- Bharat Ophthalmic Glass Ltd. (BOGL)
- Mining and Allied Machinery Corporation Ltd. (MAMC)
- Bharat Process and Mechanical Engineers Ltd. (BPMEL)
- Bharat Brakes and Valves Ltd. (BBVL)
- Cycle Corporation of India Ltd.
- Rehabilitation ÿմapp Corporation Ltd. (RICL)
- Bharat Yantra Nigam Ltd. (BYNL)
- Triveni Structurals Ltd. (TSL)
- National Industrial Development Corporation Ltd. (NIDC)
- Tannery and Footwear Corporation of India Ltd. (TAFCO)
- Hindustan Paper Corporation Ltd. (HPC)
- Nagaland Pulp and Paper Company Ltd. (NPPC)
- Hindustan Photo Films Manufacturing Co. Ltd. (HPF)
4. GST Concession for Persons with Disabilities (PwDs)
GST concession for orthopedically disabled persons continues as per Notification No. 09/2025-CT(R) dated 17.09.2025.
The ÿմapp has discontinued issuing GST concession certificates.
5. Issues Not Taken Up for Redress
- RTI matters
- Court-related / Sub-judice matters
- Religious matters
- Service-related grievances of Government employees
6. EV-Related Public Grievances
Issues related to private OEMs, dealerships, vehicle quality, servicing, or delivery delays are not covered under MHI.
How to Lodge a Public Grievance
Grievances may be submitted online at:
Nodal Officer: Shri Kulbhushan Malhotra
Designation: Deputy Secretary
Address: Room No. 382, Udyog Bhawan, New Delhi – 110011
Email: kb.malhotra@nic.in
Phone: 011-23061563